Who is responsible
CLARVEX LTD, registered in England and Wales, company number 17506851, is the controller for the processing described here. Our registered office is Unit 3, Office A, 1st Floor, 6–7 St Mary At Hill, London, England, EC3R 8EE. Contact us about privacy at info@clarvex.com.
Information we use
When you email us, we use the contact details and information you choose to provide to understand and respond to your enquiry. This website does not collect enquiries through an online form or store enquiry records on the web server.
The hosting service may process connection information, including IP addresses, requested pages and technical logs, to serve and secure the website.
Why we use it
We use enquiry information for our legitimate interests in handling business communications and relevant collaboration enquiries. Where your enquiry is a request for steps before entering a contract, that may also be an applicable basis. Security processing supports our legitimate interests in protecting the website and preventing abuse. We may also process information where necessary to comply with legal obligations.
You do not have to contact us. Please do not send sensitive personal information or confidential technical material in an initial email.
Service providers and access
Access within CLARVEX is limited to people who need it to handle an enquiry or maintain the service. Contact info@clarvex.com for information about service providers and access to personal information.
Locations and international transfers
For information about processing locations and international transfers, contact info@clarvex.com.
How long we keep information
Contact info@clarvex.com for the retention periods that apply to your email correspondence, hosting logs and related records. Information needed for a separate contractual or legal purpose may be retained under the applicable recordkeeping requirements.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction or portability of personal information, or object to processing based on legitimate interests. Where consent is used, you may withdraw it. These rights are subject to applicable conditions and exceptions.
Send a request to info@clarvex.com. We may need to confirm your identity before responding. You can also raise a concern with the UK Information Commissioner’s Office.
Website technology
This website does not use advertising trackers, analytics scripts or application cookies. Session storage remembers your privacy-panel dismissal for the current browser tab; this value is not used for tracking. Email links open your email application; the website does not submit or store your message. We do not make solely automated decisions with legal or similarly significant effects through this website. See Cookies and website technology.
Scope and updates
This notice covers the corporate website and its contact channel. Any future account platform, formal idea intake or project-specific processing requires appropriate separate or updated information. We update this notice when the actual processing changes.